Transportation Secretary Pete Buttigieg informed the press that the upcoming Thanksgiving travel season in the United States is expected to break records. He discussed the efforts made by his department to enhance the travel experience for passengers.
Speaking at a press conference on Nov. 21 at Ronald Reagan Washington National Airport, Buttigieg mentioned that while some factors like weather are beyond control, steps have been taken to improve flight efficiency. These measures include investing billions in infrastructure, enhancing security checks and baggage claims, and constructing new terminals. Passenger protections have also been expanded, ensuring automatic refunds for delays, cancellations, and lost luggage, among other benefits.
Joining Buttigieg were Federal Aviation Administration (FAA) Administrator Mike Whitaker and Transportation Security Administration (TSA) Administrator David Pekoske. Pekoske highlighted that TSA is prepared to screen 18.3 million passengers between Nov. 26 and Dec. 2, with Thanksgiving Day falling on Nov. 28. The agency anticipates high passenger numbers on various days, marking a significant increase from the previous year.
The TSA recorded its busiest day on July 7, screening 3 million passengers for the first time. Whitaker assured the press that air traffic controllers are ready for the surge in traffic and are closely monitoring weather conditions to minimize delays.
Buttigieg also mentioned an ongoing investigation into Delta Airlines’ passenger treatment following flight cancellations due to a software update. He emphasized the importance of airlines complying with federal laws, especially regarding refunds for affected passengers.
Furthermore, Buttigieg urged passengers to treat flight crew and airport staff with respect, citing a rise in harassment incidents since the pandemic. He warned that such behavior could result in fines, jail time, or legal action, underscoring the need for respectful conduct towards airline employees.
